All items shipped are shipped FED-EX or UPS and are delivered 2-3 business days after they are ordered. All orders are put in the same day they are received or the next available business day. Allow extra shipping days for holidays and weekends.
Herbalife guarantees the quality of any product which carries the Herbalife name and certifies that the products manufactured for it meet high standards of freshness and purity for customer use. We are confident that our customers will find our products satisfactory in every way. However, if for any reason, a retail customer is not completely satisfied with any Herbalife product purchased from Herbalife.com, we offer an exchange or a full refund (excluding shipping charges). Simply request a refund from Herbalife within thirty (30) days from your receipt of the product by contacting our Customer Service Department at 866-617-4273. This guarantee is limited only by the terms of certain specific warranties attached to or packaged with certain products and does not apply to any product intentionally damaged or misused.